Knack Systems: Driven by Expertise, Powered by Innovation

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About Knack Systems

Knack Systems is a global customer experience services company, delivering consulting and technology services and solutions to customer-focused organizations across industries since 1998.

We help leading brands (Fortune 100 to mid-market leaders) to deliver successful customer, employee, and partner channel experiences that redefine their businesses.

Knack Systems is a premium SAP consulting partner dedicated to driving digital transformation across industries by leveraging best-of-breed SAP solutions. With over 350+ SAP-certified industry experts and five global delivery centers, Knack Systems provides a wide array of services to customers for Commerce, CPQ, Sales, and Service (Customer and Field Service) line of businesses. Knack Systems has been successfully delivering its services since 1998.

SAP recognizes and acknowledges Knack Systems’ expertise through its strong partnership status, which includes SAP Recognized Expertise® in Sales, Service, and Marketing Cloud Solutions, SAP Gold Partner, Co-Innovation Partner, and Value Added Reseller (VAR) for SAP CX solutions. Knack Systems provides end-to-end services in SAP transformation programs, including Digital Strategy & Planning, Implementation, Rollout & Adoption, and Digital Application Support.

Quick Facts

1998

Founded

SAP

Focused

CX

Expertise

CX Focus

Commerce | Sales | CPQ | Service

Global

Customers

2019

Acquired Bridge-X 

Why Knack Systems

Why Knack Systems

  • SAP-focused company
  • Diversified experience in multiple industries allows us to share best practices with our customers and recommend proven solutions for industries, including CPG, Apparel, Fashion/Retail, Wholesale Distribution, Chemicals, Industrial Manufacturing
  • 100+ CX and ERP Projects Globally, including North America, AMEA, and India
  • 400+ CX and ERP Experts across SAP CX – Sales, Service, Commerce, Marketing, FSM, CPQ, SAP ECC, and S/4HANA
  • Innovations: SeasonOne for Consumer Brands; B2B - Sales Assisted Commerce; B2B RDS; CPQ RDS
  • End-to-End SAP C/4HANA to ERP integration experience
  • SAP CX Solution Extension partner that runs and manages a fully integrated SAP CX landscape for rapid prototyping, design, demos, and co-innovation in our CX Center of Excellence.

Our Growth Path

Founded as a company that specializes in SAP ERP

Became an SAP CRM Implementation partner

Became SAP’s Commerce implementation partner

Became an SAP Cloud for Customer (now SAP C/4HANA) partner

Migrated to the new HANA Database

Became an SAP S/4 HANA Implementation Partner

Became an SAP S/4HANA Public Cloud Lighthouse Partner

Acquired Bridge-X Technologies. With this acquisition, Knack Systems significantly strengthened its digital transformation capabilities, expanded its ecommerce services business, which is already trusted and relied upon by multiple customers across industries, and helped its customers with end-to-end engagement while combining every touch-point between a company, its channel partners, and customers.

Vission

Vision

Our vision is to be a trailblazer in the advancement of the future workplace and its processes. We constantly work toward demonstrating tomorrow’s offerings and solutions to today’s organizations, enabling lasting value for partners and surpassing expectations of consumers.

Mission

Mission

At Knack Systems, our mission has always been to help our customers perform business with greater efficiency and competency. Through everything we do, we help brands acclimate to the fresh challenges of the digital era by leveraging the latest solutions in the market.

20+

Years of Experience

5

Offices Globally

12+

Industries Served

300+

Successful Projects

100+

Successful Clients

400+

Certified Consultants

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Our Clients

Helping brands across industries grow faster