SAP Hybris Cloud for Customer is the customer relationship management solution that is hosted in the cloud. Also known as SAP Hybris C4C (Cloud for Customer), it does more than host your CRM in the Cloud. It provides an omni-channel commerce and customer engagement experience, making it more flexible and more advanced compared to conventional CRM solutions. Not convinced? Here are the three main reasons to choose SAP Hybris Cloud for CRM:
- Easy to integrate – If you have an existing CRM solution, it can easily be integrated with SAP Hybris Cloud for Customer. Other third-party applications, including ERP software, SAP on-premise platforms, and social networks can be integrated seamlessly with SAP Hybris C4C too. The flexibility of the platform enables easy integration with your business, no matter which industry it is from. In fact, it is widely used in many industries, including higher education, automotive, retail, banking, professional services, utilities, and insurance. It supports major mobile platforms, namely iOS, Android, and Windows, so you can access your CRM platform remotely from your smartphone, laptop, or tablet, even without internet access.
- Future-proof and secure – Hybris Cloud for Customer is a highly secure and future-proof CRM that will meet international security standards. It easily scales up or down, so it can grow with your business or adjust to your industry’s changing needs in the long run. Just be sure that your platform is up-to-date with the latest functionalities and updates from SAP.
- It looks great – Looks can be everything to a CRM platform, especially if the layout can affect ease of use and the overall appeal of the user interface. In SAP Hybris Cloud for Customer, the user interface is designed with every user in mind. Hence, it is easier to find your way around it and learn how to use it.
Author: The Knack Team
Short posts and insights shared by a group of Knack System’s SAP subject matter experts in the customer engagement, marketing, sales, commerce, and service space.